Personal Data and General Confidentiality Agreement

1. Introduction

This Personal Data and General Confidentiality Agreement ("Agreement") outlines the terms and conditions regarding the collection, use, processing, and protection of personal data by UGN BILISIM INTERNET ("Company"). By using the services provided by the Company, users agree to the terms set forth in this Agreement.

2. Collection of Personal Data

The Company may collect personal data from users in various ways, including but not limited to:

  • Registration and account creation
  • Service usage
  • Communication with customer support
  • Participation in surveys and promotional activities

The types of personal data collected may include, but are not limited to:

  • Full name
  • Contact information (email, phone number, address)
  • Payment and billing details
  • IP address and browser data
  • Other information necessary for service provision

3. Use of Personal Data

The Company may use personal data for the following purposes:

  • Providing and managing services
  • Processing transactions and payments
  • Enhancing user experience and improving services
  • Communicating updates, promotions, and marketing materials
  • Ensuring compliance with legal and regulatory obligations
  • Preventing fraudulent activities and unauthorized access

4. Data Security

The Company takes appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • Secure data storage and encryption
  • Regular security audits and assessments
  • Access control and authentication mechanisms
  • Compliance with international data protection standards

Despite these measures, users acknowledge that no data transmission or storage system can be guaranteed as 100% secure.

5. Sharing and Disclosure of Data

The Company does not sell, rent, or trade personal data to third parties. However, personal data may be shared under the following circumstances:

  • With legal authorities, if required by law or legal process
  • With third-party service providers who assist in service delivery (e.g., payment processors, cloud storage providers)
  • In case of business transfers, mergers, or acquisitions, where personal data may be transferred to the new entity
  • To prevent fraud, security threats, or violations of service terms

6. Retention of Personal Data

Personal data will be retained for as long as necessary to fulfill the purposes outlined in this Agreement or as required by applicable laws. After this period, data will be securely deleted or anonymized.

7. User Rights

Users have the following rights concerning their personal data:

  • The right to access, update, or delete their data
  • The right to withdraw consent for data processing
  • The right to request information about how their data is used
  • The right to request data portability
  • The right to lodge a complaint with a relevant data protection authority

Requests regarding these rights can be submitted through the Company's contact channels.

8. Confidentiality Obligations

All parties involved in handling personal data must comply with strict confidentiality obligations. Employees, contractors, and third-party service providers are required to follow the Company's data protection policies and confidentiality standards.

9. Cookies and Tracking Technologies

The Company may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve services. Users may control or disable cookies through their browser settings.

10. Changes to the Agreement

The Company reserves the right to modify this Agreement at any time. Users will be notified of any significant changes. Continued use of services after modifications constitutes acceptance of the updated terms.

11. Contact Information

For any questions, concerns, or requests regarding this Agreement, users may contact:

UGN BILISIM INTERNET
[Company Address]
[Email Address]
[Phone Number]

By using the services of UGN BILISIM INTERNET, users acknowledge that they have read, understood, and agreed to the terms of this Agreement.

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